Our Values & Principles

We believe in openness and transparency; so here, for all to see, is the code of values by which we operate.

Our Guiding Principle

It’s time to rethink the out-dated client and vendor way of doing business. At DS410 we want to be your partner and like any good partner, we are committed to a successful enterprise.

For our part, we bring a special set of skills and knowledge to this arrangement and see ourselves as an extension of your in-house IT department. With this approach, our objective is to provide your business with the benefits of having a highly-skilled, experienced IT company on call at all times to not just fix your computer problems but also to recommend new technology to keep your business and employees working at maximum efficiency.

Of course, it is all well and good to say such things, but how do we back this up? It all comes down to an examination of our values. The core values you see below provide the guide by which we fulfill our obligations as your IT partner. Call 646-583-0410 or email us at info@ds410.com to learn more.

Our Values

We embrace the following values each day. It is the code by which we operate and conduct ourselves and our affairs. We believe distilling our actions down to these core values ensures we meet our primary goal of providing you with the best possible service.

  • Accountability and Accuracy

We fully accept that we are accountable for our actions – both as a firm providing services, and also as individuals. DS410 believes in taking responsibility for our actions and promises to deliver exactly what has been agreed. We do what we say will do and expect to be challenged should we ever fail on this promise.

We also embrace accountability for ourselves as individuals. We set high performance standards and hold ourselves accountable as professionals with respect to the quality of the work we do and the results we achieve for ourselves but most importantly, our clients.

  • Integrity and Honesty

There is no escaping the fact that we operate in a highly competitive market and while some providers may take shortcuts to save money, we pledge to always function with integrity and honesty in all our dealings. We operate to a very high code of standards and would never compromise our reputation simply to save a few dollars.

  • Communication

We are committed to bucking the belief that technical people are poor communicators. We understand that we can only be an effective partner if we ensure an open and vibrant channel of communications.

  • Innovation

The IT industry is full of innovation – new systems and processes are launched all the time and it is part of our job as your IT partner to stay on top of these changes for you. But here, we are also referring to the way in which we solve your issues; we have the experience and the know-how to bring innovative and creative thinking into play that ensure we have the right solution for our needs.

We challenge ourselves to find better ways of doing things and continuously look for ways to improve your systems.

  • Responsiveness

We know that nothing is more frustrating that being unable to speak with someone when you need them. We act quickly and will be sure to provide updates and status reports so you know what is happening.

  • Reliability

Ultimately, our goal is to be reliable in all that we do. We want you to know that you can count on us to do what we say we will, when we say we will.

The team at DS410 can handle all your IT and cloud computing needs. We’re just around the corner in Manhattan, and a quick phone call away.

To learn about our complete line of services, or to schedule a Technology Consult, contact us at: 646-583-0410 or info@ds410.com.

Connect With Your New York City IT Team

  • 59 Franklin Street, Suite 6B,
    New York, NY 10013
  • (646) 583-0410